When new technology gets released, it sounds like magic. VoIP is one such service that home owners and businesses continually hear alongside phrases like “cost saving”, “reliable” and “efficient”.
The problem is that, because this technology is relatively new and more than just a mild departure from the copper telecommunication lines most people are familiar with, it can quickly grow confusing. Even some of the simplest explanations require sifting through technical jargon and abstract terms. This is what causes most businesses to shy away from VoIP for business, even though it could end up being one of the best changes you’ve ever made.
In this guide, we’re going to go over what Voice over IP is and why your business should consider a VoIP phone service.
What is Voice Over IP for Business?
Simply put, VoIP is a method through which your phone calls are routed through an IP-based phone service rather than your local public switch telephone network.
Concerning the more technical aspect of what VoIP phone service does is that it converts an analog signal into a digital one. This can result in numerous benefits, which includes a higher call quality, less service outages and an easier time when trying to handle a large volume of calls.
It’s a simple, modular replacement to your existing phone service. The IP-PBX software handles converting digital and analog signals back and forth at some point beyond your telephone. All that your business requires is an existing Internet connection to make this technology work.
VoiP is one of the many business services we provide,